🛍️ Orders & Shopping

Q1: How do I place an order?
A: Browse collections, select your product, click "Add to Cart," and proceed to checkout. Fill in shipping details and choose your payment method.

Q2: Can I modify or cancel my order after placing it?
A: Orders can be modified or cancelled only before they are shipped. Contact us immediately at  INFO@NJRCSTORE.COM

Q3: How do I know my order is confirmed?
A: You’ll receive a confirmation email and SMS with your order number and details.

🚚 Shipping & Delivery

Q4: Do you offer PAN India shipping?
A: Yes! We offer Free PAN India Shipping on all domestic orders.

Q5: How long does delivery take?

Q6: How can I track my order?
A: We’ll email and SMS you the tracking number. You can also track anytime at: Track My Order

💳 Payments

Q7: What payment methods do you accept?
A: We accept:

• Credit/Debit Cards
• UPI & Net Banking
• Wallets
• Cash on Delivery (COD)

Q8: Is Cash on Delivery available for all orders?
A: Yes, for most products. High-value/special-order items may require prepaid payment.

🔁 Returns & Refunds

Q9: What is your return policy?
A: Returns/exchanges accepted within 7 days for defective, damaged, or wrong products. Refunds are not provided. Approved returns receive store credit with no expiry.

Q10: How do I request a return or exchange?
A: Email INFO@NJRCSTORE.COM within 2 days of delivery with order number, address, reason, and images if required.

Q11: How long does it take to receive an exchange or store credit?
A: After inspection, it takes 5–7 business days to process.

📦 Products & Availability

Q12: Are the product images accurate?
A: Yes, but slight variation in color may occur due to screen settings or lighting.

Q13: The item I want is out of stock. What should I do?
A: Contact us at INFO@NJRCSTORE.COM to inquire about restocks.